Rutgers University needed professional WordPress support and training. Slocum Studio delivered a live training session, ongoing support, and WordPress documentation to help guide their current and future staff.
Having also provided full WordPress support for Wheaton college, Brown University, and other higher-education organizations, Slocum Studio married their expertise of WordPress education with their experience in the higher ed field.
Professional WordPress Support
- Live WordPress training in classroom environment
- Editable, 55-page WordPress Documentation
- Supplementary WordPress video content
- Ongoing support and FAQs
- Project Manager
Live WordPress Training
Team members of Slocum Studio travelled to Rutgers University to provide a WordPress training session. This was handled in a classroom environment for WordPress content creators at Rutgers.
Over a two-day training period, the team delivered a presentation based around previously provided training materials and questions from the participating Rutgers staff.
Editable WordPress Documentation
Based on a collection of training items that Rutgers provided as well as general WordPress tips, Slocum Studio created a massive 55-page document using Google Drive. This document can be expanded upon by our team or by the client team.
The document was used as a reference point for the live training session.
The content was informed by requests from Rutgers staff. Slocum Studio covered the answers to the various questions, features of WordPress, and tips.
Supplementary WordPress video content
Having created plenty of free and premium WordPress tutorial videos in the past with their popular PressThis and SEO Lunch web series, Slocum Studio applied their knowledge and created a set of tutorial videos for Rutgers.
The voice-guided tour is designed to help provide visual support to staff and newcomers going forward.
Ongoing WordPress Support
Before, during, and after the extended training session, Slocum Studio opened up their client WordPress support system to the team at Rutgers. Ongoing questions on new technology and other discoveries were answered both in the ticketing system and in the previously created documentation.
Higher Education WordPress Support and Training
With a structured plan, Slocum Studio was able to deliver a cohesive WordPress support and training package for Rutgers University.